MANAGE YOUR CONSUMER’S JOURNEY AND EXPECTATIONS
WITH BETTER CUSTOMER CARE SOLUTIONS
The growth of the software industry is significantly outpacing the U.S. economy as a whole, adding $1.14 trillion to the gross domestic product when factoring in indirect and induced impacts.
The global market for mobile apps is projected to reach $6.3 trillion by 2021.
Demand for software developers continues to mount, with the U.S. Bureau of Labor Statistics projecting a 24 percent growth in positions through 2026.
Provides technical support and multichannel customer care for consumer software.
For a large client, assembled and trained a full offshore technical support team within 60 days.
Deployed analytics tools, identifying key areas for service improvements and boosting customer satisfaction.
- Tech Support
- Customer Care
- Online Engagement
- Performance Improvement
- Billing and Retention
- Customer Loyalty Management
- Back office service
WE HELP YOU
- Offer multichannel technical support and customer care
- Enhance customer satisfaction and loyalty
- Reduce costs of customer care
- Cut down on leakages through efficient operations
- Increase in first-contact resolution
INDUSTRIES WE SERVE
Our Global and Fortune 500 Clients Trust Their Brands to Us!
We have gained capabilities and experience across a wide range of industries, while developing tenured relationships that span 8+ years with some of the world’s most respected brands.