EMPLOYERS ARE ON THE HUNT FOR TALENT, AND THEY NEED TOOLS THAT WORK
In a survey of U.S. employers, just under 60 percent said they had positions that remained open for 12 weeks or more, costing them more than $800,000 annually.
Among small-business owners, 22 percent said that finding qualified workers was their most important business problem.
In the U.S., the average hiring process takes 23.7 days
Provided major client with multichannel customer care and technical support.
Performed quality monitoring and improved back-office processes.
Gathered customer feedback to drive higher-quality experiences.
- Technical Support
- Customer Care
- Online Engagement
- Performance Improvement
- Back Office Service
- Reporting and Analytics
WE HELP YOU
- Provide multichannel technical support
- Cut costs of customer care
- Collect customer feedback
- Optimize operational efficiency
- Increase first-contact resolution
- Offer process improvement recommendations
INDUSTRIES WE SERVE
Our Global and Fortune 500 Clients Trust Their Brands to Us!
We have gained capabilities and experience across a wide range of industries, while developing tenured relationships that span 8+ years with some of the world’s most respected brands.