WE BRING HOME AUTOMATION CUSTOMERS THE GUIDANCE THEY NEED THROUGH THE CHANNELS THEY PREFER
As of 2017, there were 29 million connected homes in the U.S.
The top influences on buying decisions for home automation devices include price, potential for saving energy, reliability and ease of use.
Consumers buy 75 percent of connected devices through service providers.
By implementing multichannel support, Knoah shifted over 20 percent of a client's customer interactions from phone to efficient, low-cost chat.
- Tech Support
- Customer Care
- Billing, Retention, Collection
- Online Engagement
- Customer Loyalty Management
- Third-Party Performance Improvement
- Back office service
WE HELP YOU
- Engage customers with industry-specific expertise
- Achieve greater customer satisfaction and loyalty
- Lower customer support costs
- Reduce leakages with operational efficiency
- Bring about higher first-contact resolution
INDUSTRIES WE SERVE
Our Global and Fortune 500 Clients Trust Their Brands to Us!
We have gained capabilities and experience across a wide range of industries, while developing tenured relationships that span 8+ years with some of the world’s most respected brands.